This Privacy Policy applies to Greenlight Speed (“Greenlight Speed,” “we,” “us”), including this website, the Greenlight Speed athlete and parent app, the coach tools we use to run training, and the in-person and online coaching services we provide (together, the “Services”). By using the Services you agree to this policy and to our Terms of Service.
The short version
- We collect what we need to coach athletes and run their training plans, and not much else.
- We don't sell personal information, and we don't use it for third-party advertising.
- Athlete accounts are created by our coaches and connected to a parent or guardian. Parents and guardians can see their athlete's plan and can ask us to review, correct, or delete their athlete's information at any time.
- We rely on a small number of service providers (hosting, sign-in, and video) to operate the Services.
Information we collect
Information you or your coach give us
- Athlete profile: first and last name, age, training division, assigned program and start date, assigned coach, and an email address if the athlete has their own login.
- Parent and guardian details: name, email address, and which athletes they are connected to.
- Training activity: assigned workouts, completion status, notes, and any videos or files an athlete submits for review, along with the coach feedback on them.
- Evaluation results: times, measurements, and observations from speed evaluations and training sessions.
- Messages and inquiries: anything you send us by email, through the app, or through a booking or team inquiry.
- Payment information: if you pay for a service, we keep a record of what was purchased and when. Card details are handled by our payment processor; we don't store full card numbers.
Information collected automatically
- Account and security data: when you sign in, our sign-in provider records things like the time of sign-in, your IP address, and your browser and device type to keep your account secure.
- Usage data: basic records of activity in the app, such as when an athlete was last active and which tasks they opened or completed.
- Server logs: our hosting provider keeps standard request logs (IP address, pages requested, timestamps) for security and troubleshooting.
Children's privacy
We work with athletes ages 8 to 18, which includes children under 13. We take that seriously.
- Children cannot sign up for the Services on their own. A Greenlight Speed coach creates each athlete profile after a parent or guardian enrolls the athlete with us, and we invite the parent or guardian to the app.
- For athletes under 13, we collect personal information only with the consent of a parent or guardian, and only what we need to coach the athlete. We don't make an under-13 athlete's information public, and we don't use it for advertising.
- A parent or guardian can review the information we hold about their athlete, ask us to correct or delete it, and withdraw consent to further collection at any time by emailing hello@greenlightspeed.com. Withdrawing consent means we will close the athlete's account.
- If we learn we collected personal information from a child under 13 without a parent or guardian's consent, we will delete it.
How we use information
- To build and deliver training programs, track progress, and give coaching feedback.
- To create and secure accounts, and to connect parents and guardians to their athletes.
- To schedule evaluations and sessions, process payments, and send receipts.
- To send service messages, such as account invitations, plan updates, and replies to your questions.
- To keep the Services safe, prevent misuse, and fix problems.
- To understand what is working in our programs and improve them.
- To comply with the law and enforce our Terms of Service.
We may use evaluation results in aggregated, de-identified form (for example, “average improvement in the 60-yard dash across a session”). We will not publish an athlete's name, photo, video, or individual results in our marketing without a parent or guardian's permission (or the athlete's, if they are 18 or older).
How we share information
We share personal information only in these situations:
- Within your family and coaching staff: an athlete's coaches and connected parents or guardians can see the athlete's plan, submissions, and feedback.
- Service providers who process data on our behalf under contract, including:
- Clerk, for account sign-in, authentication, and invitation emails;
- Vercel, for website and app hosting and file storage;
- Neon, for our database;
- Google (YouTube), which hosts our training videos. Videos in the app are embedded from YouTube, and YouTube's own privacy policy applies to what it collects when a video plays;
- our payment processor, email provider, and similar vendors we use to run the business.
- With your permission: for example, sharing results with a club or team coach you ask us to work with.
- For legal reasons: to comply with a law, court order, or legal process, or to protect the safety of an athlete or anyone else.
- If the business changes hands: in a merger, acquisition, or sale of assets, subject to this policy.
We don't sell personal information or share it for cross-context behavioral advertising.
Cookies
We use cookies and similar storage that are necessary to keep you signed in and to secure your account. We don't use advertising cookies. Embedded YouTube videos may set their own cookies when played. You can block cookies in your browser, but signing in to the app won't work without them.
How long we keep information
We keep an athlete's information while they are training with us and for a reasonable period afterward so they can come back and pick up where they left off. When an account is closed, or when you ask us to delete it, we delete or de-identify the information within 30 days, except for records we must keep for legal, tax, or accounting reasons. Copies in backups are overwritten on a regular cycle.
Security
We protect information with encrypted connections, access controls that limit athlete data to their coaches and guardians, and reputable infrastructure providers. No system is perfectly secure, so we can't guarantee absolute security. If we learn of a breach that affects your information, we will notify you as the law requires.
Your choices and rights
Wherever you live, you can ask us to:
- tell you what personal information we hold about you or your athlete, and give you a copy;
- correct information that is wrong;
- delete your or your athlete's information or close the account;
- stop sending you non-essential emails (every marketing email has an unsubscribe link).
Email hello@greenlightspeed.com to make a request. We may need to confirm your identity, and for an athlete's data, that you are their parent or guardian. We will respond within 30 days. Depending on where you live, including Colorado, you may have additional rights under state law, and you can appeal our decision on a request by replying to our response. We won't treat you differently for exercising your rights.
Where we process data
Greenlight Speed is based in Colorado, and we store and process information in the United States.
Changes to this policy
We may update this policy as the Services change. We will post the new version here and update the effective date. If a change materially affects how we use athletes' information, we will notify parents and guardians by email before it takes effect and, where required, ask for consent again.
Contact us
Questions about this policy or your information? Email us at hello@greenlightspeed.com.
Greenlight Speed, North Denver, Colorado